Everyone, regardless of carrier, can be a Paycell user. Anyone can use it whether they are a North Cyprus Turkcell customer or not.

You register to Paycell by entering your mobile number, e-mail address and ID number.

You can use it on smartphones with iOS and Android operating systems.

If you want to change your e-mail address after completing the Paycell registration process, you can contact our customer service.

By pressing the "Forgot Password" button on the password login screen, you can receive a verification code via SMS to your phone, enter the verification code and set your new password.

Verified accounts are only provided to North Cyprus Turkcell individual line customers who are currently postpaid or prepaid. Users with verified accounts can perform all transactions that unverified accounts cannot perform, such as money transfers

You can also benefit from Paycell verified account benefits by moving your number from different operators to Turkcell North Cyprus or by becoming a Turkcell North Cyprus customer with a new number.

You can update your user information by contacting us via our customer services.

You can request support via the "Contact Us" tab under the profile menu.

You can view the details of your past transactions from the "Transaction History" or "View Transactions" fields under the Profile menu or on the main screen.

In your Paycell Wallet account, you can see all your financial flows including Cash and transaction history.

You can add credit, debit and prepaid cards from all banks and payment institutions with Visa, MasterCard, Amex and Troy schemes to your wallet.

You can add your card to Paycell Wallet by entering the Cardholder's Name and Surname, Card Number, CVV, Expiration Date and Card Name

You do not pay any fee for using Paycell Wallet. In your payments and transactions, a transaction fee may be charged depending on the payment method you use and the type of transaction you make.

From the My Wallet tab in the app, you can edit your payment instruments, delete your saved cards or add new cards.

You can top up your balance with a credit/debit card through the Paycell application or by sending money to the UBAN defined in your Paycell account from the bank application you use.

After entering your credit/debit card information through the Paycell application, you can load money from the card you have entered, and then you can register your card if you wish.

You can add your domestic credit cards by clicking My Cards on the My Paycell Account page. Your credit cards will be registered by 3D verification.

You need to type the total balance you want to withdraw by selecting withdrawal from the My Account menu. After entering the amount you want to withdraw, your money will be transferred to your bank account or credit card that you previously used for the deposit.

You can only withdraw money from your account to your Koopbank Bank account.

No, you can only withdraw your balance from your Paycell account to your own bank accounts and cards.

It is not possible to transfer money between Paycell TL account and investment accounts.

Since it is not possible to transfer money between your Paycell TL account and investment accounts, you cannot make investment transactions with your Paycell balance.

You can review the transactions you have made by clicking "View All" from the transaction history tab at the bottom of the main page.

All Paycell users with verified accounts can transfer money. To have a verified account, you must be a Turkcell North Cyprus postpaid or prepaid individual line customer.

To send money, you just need to have the recipient's phone number registered with Paycell.

The recipient's top-up limits also apply to the limits for sending money to that person.

Unfortunately, it is not possible to send to bank accounts or cards with Paycell at the moment.

Currently, it is not possible to make international money transfers with Paycell.

If there is no invoice after your invoice inquiry, you do not have an unpaid invoice. If you are sure that you have an unpaid invoice, you can get support by contacting customer service.

Bill payments made from Paycell can be canceled on the same day via the customer service line 0533 878 10 18.

You can pay the bills you will pay from Paycell without any additional fees.

Even if your bills are on automatic payment at a bank, you can pay your bill from Paycell before the due date.

You can make invoice payments by clicking on the relevant invoice payment button in the quick transactions menu on the home page.

You can top up all prepaid Turkcell lines via Paycell.

There is no additional charge for top-ups from Paycell.

Withdrawals are processed within a few minutes.

You can follow the details in the "Transaction History" section on the settings page.

Whether at school or outside at contracted points, your children can make their expenses contactless and safely with the Paycell QR feature of Paycell Wallet. Call 0533 878 10 18 now to make your registration and catch the rhythm of life with Paycell QR, exclusive to Turkcell North Cyprus users.

Yes, in order to create a wallet for your children to make payments with Paycell QR, both you and your child must have Kuzey Kıbrıs Turkcell lines.

Paycell accounts used by the line you defined as a child by calling 0533 878 10 18 can only make QR payments for now. Parents must send the balance to that wallet. Paycell accounts defined as children cannot perform transactions such as top-up/top-up/send money in the Normal Paycell wallet.

You can close the Paycell account you defined as a child by calling 0533 878 10 18.

By calling 0533 878 10 18, you can make your line to be defined as normal Paycell user.