Smart Alert

When your number cannot be reached, your Smart Alert Service will let you know who has called.

Smart Alert

The Smart Alert Service informs you immediately by SMS the telephone number of our customers who have reached your Smart Secretary but have not left a voicemail, together with when and what time they called.

When you do not answer a call, the missed calls of our customers who have not left a voicemail after they have reached your secretary are already displayed on your screen, you do not receive an SMS from the Smart Alert Service.

Welcome to Smart Alert Special Offer:
Smart Alert Service will be provided to our personal & corporate customers who have just started using Kuzey Kıbrıs Turkcell and recently joined our family, free of charge for 1 month. The customers, who use the service free of charge for 1 month and are satisfied, will be able to continue using the service for a fee at the end of the relevant month, if they approve. Our customers who want to cancel the service during the Free Trial period will also be able to cancel the service at any time.

  • The Smart Secretarial Service is activated automatically when you cannot be reached, while you are having a conversation (engaged) or unable to answer.
  • Smart Alert service will be automatically activated when you cannot be reached.
  • When you do not answer a call, callers will be automatically forwarded to your Smart Secretary after 30 seconds.
  • If you are using the Smart Alert (Who Called) on its own, the service will be automatically activated when you cannot be reached, and the numbers of the callers will be sent to your mobile phone immediately.

Monthly membership fee is 7.99TL /123 Knt.
The number of warning messages received during the month is unlimited.
Within the scope of the Smart Warning Welcome Campaign, our new customers will benefit from it free of charge for 1 month.

**As of October 1, 2022, the fee per alert is 5.99TL / 92 Knt fot the customers who are at the pricing scheme per alert. As of June 9, 2022, new customer applications are not accepted for the pricing scheme per alert received.

*For customers in the pricing setup per incoming alert, each incoming alert SMS is 6,99TL/108 Knt as of April 1, 2023. will be charged.

** As of June 9, 2022 new subscriptions to the service is able to apply as a monthly subscription package. Monthly membership fee is 7,99TL/123 Knt. and the fee is fixed regardless of the number of alert SMS. Customers in the current version can continue to use the old version if they wish, or they can switch to a monthly subscription package by applying. To apply for the new subscription package, write SUBSCRIBE SMART and send SMS to 8780.

All Kuzey Kıbrıs Turkcell Individual / Corporate Postpaid and Prepaid customers can benefit.

Yes. You can cancel the Smart Alert Service by texting AKILLI KAPA to 8780 or through the Call Center, Online Transactions or our Dealers.

No. Smart Secretarial Service is only activated when you cannot be reached, while you are having a conversation (engaged) or you are not able to answer.

Smart Alert service will be automatically activated when you cannot be reached.

When you do not answer a call, callers will be automatically forwarded to your Smart Secretary after 30 seconds.

If you are using the Smart Alert (Who Called) on its own, the service will be automatically activated when you cannot be reached, and the numbers of the callers will be sent to your mobile phone immediately.

The SMS you receive with the Smart Alert service includes information about a maximum of 4 different phone numbers. More than one private or unknown number is counted as one number each. For each number, you receive information about the latest date and time of the call as well as the number of calls. If the same number has called you more than once while you could not be reached, the calls from that number are displayed once. The incoming message content will be as follows: "+90533XXXXXXX 22 april 13,16:44 04-calls”

Private numbers *(Numbers that are prevented from being displayed in accordance with the request of another customer) or Unknown numbers* (numbers created with analogue lines, when the number cannot be transmitted - sometimes international numbers or when there is roaming) the Smart Allert will specify these as private or unknown numbers. Even if you receive calls from more than one private numbers or unknown numbers, all different unknown numbers will be displayed once.

Smart Alert service messages that cannot be sent to you are saved for 24 hours. At the end of this period or when another notification SMS is sent to you, those messages will be deleted from your phone, and information about new calls are saved.

No, they are not informed.

If they are not private numbers, the numbers that belong to other operators or international operators are also displayed in the message. If the number is private, it is stated as a private number.

Yes, you can.

The informative messages are delivered to you immediately when your mobile phone is switched on or can be reached. Until the moment your mobile phone can to be reached, the informative SMS are in the system for 24 hours. If your mobile phone cannot be reached for a longer time, the SMS generated during this period are deleted, and informative SMS with information about the new calls are generated.

Yes, you can use the Smart Alert service on its own or together with the Smart Secretarial Service. When you use it together with the Smart Secretary, the service will send you the numbers of our customers who have not left a message to your Smart Secretary when they could not reach you.

When you only use the Smart Alert service, the service sends you the numbers of the customers who call you while you were unable to be reached.

Start Date: 16.01.2004
End Date: -

Our customers who benefit from this offer will be informed about the Offer end date at least 15 days prior to the end date through the electronic communication service they have purchased and the end date will also be announced on our website.

- Text AKILLI AC to 8780,
- You can reach our Call Center by dialing 533,

- You can activate it from the services section by logging into My Account.

Scroll down